The privacy policies stated here will clarify the extent of data collection & the scope of the use of information collected by this website or the app to ensure delivering the best user experience regarding the use of our products. If you want to learn more about the applied terms of service across this website & our products, please read the Terms of Service page.
Data Collection & Data Process
To provide the best user experience on this website as well as on the app, a series of data & information will be collected as soon as you access the website or use one of the products developed by the provider. This data will only be used to maintain the quality of the delivered products to the users, and will only be used by the provider and trusted third-party services providers including, but not limited to, APIs, marketing services, push notification service, and customer relations management service.
To ensure the working of this website & the deliverability of our products for all users on all devices, the provider and its services will collect log data & information as soon as users access and use this website or products. This information includes, but not limited to, users’ IP (Internet Protocols), device type & model, operating system model, browser type & version, and user’s interactions with the app or the website.
The extent of log information might be varied by the users’ account status and selected premium plans (unregistered, registered free users, registered paid users) since each type of user may require a certain user experience depending on the status of their account. These data include, but not limited to, name, email, phone number, date of birth, country of residence, and address.
In addition, log information is collected to prevent malicious activities including, but not limited to, attempts to DDoS attacks (Denial-of-Service Attacks), spamming, malware infestation, and database injection. The collection of such log data is mandatory to protect our users, personal information, the website, and our services from dangers including, but not limited to, personal data leak & exposure, website outage, and service malfunction & outage.
The provider reserves the right to temporarily or permanently ban visitors or users with certain suspicious activities including, but not limited to, constant requests of large scale, attempt to access restricted area on the website or the app, and attempt to inject website or service database by URL manipulation.
Third-party Service Providers
The provider uses third-party services to provide the intended user experience when users access this website or one of the offered products. These third-party services, which provide vital data for this website or our products, work in the form of APIs (Application Programming Interface) on this website and apps. These APIs provide services including, but not limited to, real-time market data, market charts & graphs, analytics, marketing & customer targeting & retargeting, advertisement, and payment gateways.
The services offered by the provider are freemium apps. This means that users can freely use the service as long as they desire, of course with certain limitations, but in order to experience the full capabilities of the product, they can purchase premium memberships that are offered in different periods. For this purpose, the provider may request payment information to provide users with premium membership perks.
Payment information may include, but not limited to, credit/debit card number and cryptocurrency wallet address. Latter is more often used for purchasing premium membership subscriptions since the nature of our products is founded upon cryptocurrency & blockchain technologies.
- Be informed of their stored personal information & data
- Access their personal information & data anytime
- Request for edit or removal of their personal information & data
- Restrict the collection & process of their personal information & data
- Object about their concerns regarding the safety of storing your personal information & data
If you want to be informed, access, restrict or object regarding your personal information & data collection & process, or request for edit or removal of your personal information & data from our servers, feel free to submit your requests by Contact Support anytime.
This website & all of the services & products offered by the provider only address individuals older than 13 years of age. This website and all offered products will not knowingly collect & process information provided by minor individuals. If by mistake, a minor provides personal information on this website or any of the products, the provider will remove them, in their entirety, as soon as informed of the incident.
If you are a parent or a legal guardian of a minor who may have provided personal information on this website or any of our products & services, Contact Support as soon as possible to have all the data removed immediately. We take this matter seriously. Even if you suspect that your minor may have provided any personal data, by mistake, on this website or any of the apps, you can contact us to ensure the complete removal of all of your personal information, if any was accidentally provided by your minor.
Data Security & Safety
The provider uses the latest technology to ensure the safety of users’ personal information & data across all of the products & services as well as on this website. The measures taken to provide safe & secure data storage & processing are constantly updated to the highest industry standards and are protected by cutting-edge security technologies.
Your personal information & data will only be collected if necessary and you have provided the required consent to do so. In addition, they will completely be removed as soon as they are no longer required on our end. No information will be held on the provider’s server longer than intended.
Also, the provider will never attempt to sell, distribute, expose, misuse, etc. your personal information & data to any third-party for any reason. Your personal information & data will only be accessed and used by verified operators and staff within the scope of this website and the products offered by the provider. This also includes the third-party service providers who will collect and process data for the purpose of providing a better user experience.
The provider will never share any of the users’ personal information & data with anyone outside the scope of this website, offered products, and third-party service providers unless legally requested by higher authorities of recognized jurisdictions carrying proper legal documentation & orders of action.
Due to the nature of written texts, there might be external links on the content of this website or products offered by the provider. These external links are placed to provide additional or supporting information. It is the user’s decision to click & open the external links. If clicked, users will lead to another website that may collect & process personal information different from this website.
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